Client Testimonials
My brother and I wish to reiterate to you the positive experience we had with Alain Pinel as a company and more specifically, with Jami Arami, our superb realtor. As you no doubt realize, listing a home after the death of a loved one - especially a 95 1/2 year old parent - can be a sad and stressful event with all sorts of emotions and memories that bubble up. Jami has the kind of personality that is both comforting and reassuring. Her kindness and thoughtfulness was equal to her vast knowledge and attention to every detail. In other words, she is an accomplished businesswoman and realtor who appears to be at the top of her game and she is also lucky enough to have the kind of personality that makes people feel comfortable and taken care of. After the first meeting, Dave and I knew we were in excellent hands. She told us exactly what to do to get the house ready in a hurry so it would sell quickly and helped us so much with getting painters, people to haul, etc. Once the house was ready, it sold in two weeks and she kept both of us abreast of what was happening during the entire process. Dave and I are so grateful to your company and most especially to Jami Arami. We would give her our highest recommendation and we are very thankful for her hard work that resulted in a quick sale at a higher price than expected, which became a win-win situation for everyone involved.Mary Ann Olsen & David McCleary
We are writing this letter on behalf of one of Alain Pinel’s agents, Jami Arami, who works out of the Menlo Park branch. She was assigned to us to help us relocate our family to the Bay Area from Boston with the Weichert relocation company (through Merck).
From the start Jami never let the additional requirements of the relocation company phase her. Nor was she phased—but was instead sympathetic—when she saw how dismayed we were initially by the cost of housing in this area. My first impressions of Jami were that we were in the presence of someone who was not only shrewd, knowledgeable and organized, but also abundantly kind and understanding. I cannot express how potent this mixture of qualities is in someone doing what Jami does: helping people in the rather complex and emotional task of finding a new home.
Not long after, our first impressions were strengthened into lasting ones. These are some of many, many wonderful things we can say about Jami: she is incredibly professional in the best sense of the word, letting her instincts and for the lack of a better word “antennae” inform her, but also gently inquiring, vocalizing important impressions and keeping the dialogue going, the momentum of the search steady and the tone positive; she always listened to and trusted our opinions and never tried to convince us otherwise; she has an extraordinary attention to detail, indeed going above and beyond in this respect, impressing my husband and myself, both detail---oriented types ourselves; she has a wonderful sense of humor which came in handy considering the pouring rain that greeted us the entire week I was out in “sunny” California house hunting; she is a tough negotiator, always advocating for us throughout the process.
In a relatively short time, Jami impressed so completely, in her personal and professional qualities, that we trusted unconditionally. In effect, it was this trust that allowed us to have a strong and effective partnership with Jami and produced what we all agree was a very successful outcome. One story perfectly illustrates the degree to which we came to rely on and trust Jami: in the heat of the negotiations, when the bid on the house was accepted and the rush to show proof of financing ensued, and Weichert was demanding more and more paperwork for everyone, and my husband was very busy at work he simply could not find the time to go to the Alain Pinel office to sign paperwork Jami said had to be signed. So she drove to his office and presented him with enormous stack of papers to sign. Though he is usually a cautious and careful person, we trusted Jami so absolutely he signed everything with minimal inspection. We can think of no greater endorsement of someone than the statement thatyou trust them absolutely.
The happy ending of the story is that we feel she deserves all the credit for finding us an exquisitely beautiful home that we are simply delighted to be living in. It goes without saying that we have the highest regard for Jami and will happily recommend her unconditionally and enthusiastically to others with our highest endorsement.
We can assure you that Alain Pinel is the most fortunate of agencies to have Jami Arami.
Michel Streuli & Elsa Gontrum
Working with you debunked everything I imagined about real estate transactions. You sold our Palo Alto properties in record time. During both sales my family and I were rarely available to help. Nevertheless you handled every detail with your amazing team, as if they were your own. I never expected you to invest so much personal time optimizing out homes prior to sale. Each property surpassed potential as a result of your tireless work. You are well liked and respected. I never heard a cross or impatient word, even when we were on short fuses. You understand the tension of the marketing process on clients and absorb it all softly. That softness is a precious characteristic in our business world. In my training with the Federal Court we were repeatedly reminded to seek the goal of “soft strength.” This is your instinctive quality. You paid special attention to the needs of my children and listened to each member of the family carefully. It felt like you could read our minds, and anticipate and defuse our concerns. For that respect and deep listening I am grateful.
Susan Davidson
We purchased our second home with Jami and she is the best real estate agent we have ever worked with. Extremely personable and easy to work with, professional and knowledgeable and never pushy or disinterested after over a year of almost weekly assistance with touring and open houses. We trusted her completely and she went above and beyond the call of duty helping us after the close with remodeling referrals and other issues, but most importantly she was a fighter at close and got us the best deal. We could not be happier and more satisfied as clients and highly recommend her services. We hope to work with her again.Mike & Julie Samachisa
I write this message to thank you for all the hard work that you did for us. As a family from San Francisco and having a substantial ignorance of the peninsula real estate market, we could not have found a better agent and real estate Company to work with…Your demeanor in presenting offers is definitely a talent. You really give great insight into the minds of sellers and the state of the market that really helped in finding the perfect price to offer for the home we got.
Michael & Stacy Molano
Jami, thank you so much for your time, dedication, and patience with our house search over the last eight months. You provided was with great insight and advice. We appreciated your professionalism and support and look forward to recommending you to our friends and colleagues.
Trenna Sutcliffe & Sanj Dutta
We’d like to take this opportunity to thank you for the wonderful service you provided in the sale of our Palo Alto house. You showed a great deal of enthusiasm and diligence from the very beginning from, deciding the marketing plan, to interior design, to furniture arrangement, to open houses. You provided a lot of good input and put in a lot of hard work. We could always rely on your professional opinion, and we could trust your decisions every time.
Helen & Henry Yu